PENERAPAN TOTAL QUALITY MANAJEMEN (TQM) DAN KINERJA BISNIS PERUSAHAAN : STUDI KASUS DI INDUSTRI PESAWAT TERBANG BANDUNG

Sri Widodo Soedarso

Abstract


This research examines the implementation of TQM extension practices
and business performance company: a case study at Indonesian aerospace
industries Bandung comply with the criteria of performance excellence international
quality standard which using ten variables. The result of the reliability test was
extremely reliable. The variance was explained by extraction factor sums squared
loadings of the information yielded was total 81% in the business firms and founded
four variables are less influenced the business performance. The novelty of this
research study are the understanding the excellent level of capability and which
have significant positive effect towards business performance aerospace industry.

Keywords


TQM and Business Performance Aerospace

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